Safe and efficient moderation services for your online community.

Community Moderation Services

Grow your community by working with us to implement moderation solutions that will create a safe, trusted environment for users to share their opinions and experiences.

Expert and Dedicated Team of Community Moderators

Digital Minds BPO is a premier provider of outsourced community management services, including moderation of comments, reviews, photos, blogs, videos, and other user-generated content. We provide moderation services for all major social media sites, including Facebook, YouTube, Twitter, Google+, Instagram, Digg, Reddit, Yelp, StumbleUpon, LinkedIn, and many more.

Our services include compliance with all applicable laws and regulations, including those related to the Communications Decency Act, the Digital Millennium Copyright Act, and the Children’s Online Privacy Protection Act. We take pride in delivering an exceptional level of service that protects our clients’ image and the online experience of their communities.

Our forum moderators are well-versed in select industries, which enables them to effectively handle difficult situations on forum boards and keep online communities alive and empowered at all times. We believe that forums and web communities should be vibrant, interactive, and engaging.

Our team moderates discussions and conversations across the web. If you have a thriving forum or community online where people share information and ideas, we can help you manage and keep it active and orderly. If you need a dedicated team to monitor how it’s run, we’re here for you.

 

We are the premier provider of community management services for online forums, blogs, and websites. Our team of highly trained moderator professionals will help to maintain your community, ensuring that it remains a safe and welcoming environment for your members. We can help you moderate your community in the most cost-effective way, whether you are a large organization or a start-up.

Dedicated Moderator

We provide you with a dedicated community manager to ensure the safety of your user's online community. Our moderators monitor the community 24x7 and resolve any disputes promptly.

Expertise

We have a team of experts with years of experience in handling the very best companies in their field. The right resources to make your community the best it can be. We go to great lengths to ensure that our community moderators are well trained, skilled, and motivated.

Non-Intrusive

We provide non-intrusive moderation for your company or business’ online forum or community. By providing quality moderation OMP with our methodologies, our staff will keep your online communities productive, responsive, and most importantly, safe.

Personalized to fit your needs

We are able to provide our services in a wide range of areas such as international communities, forums, blogs, and more. We make it as simple as possible for you.

Safe and efficient

We deliver a range of services to help tackle problems such as spam, scamming, user abuse, and fraud. Our moderation team is comprised of experts in community safety and online crime.

Low cost

We provide you with the best services while keeping the costs down. Our goal is to make sure you can keep your cost per customer while increasing your active users and keep them happy.

As online content continues to proliferate, you need a community moderation solution that’s dependable and compliant with your brand standards. If your business depends on your website to promote your company’s identity, you should use a content moderation solution that ensures your site’s content remains appropriate. 

The right content moderator is needed to manage your online reputation and ensure your brand’s online image. If you are serious about your brand and growing your business, you need to hire a top-notch content moderator to make sure that your content stays on brand, uses appropriate language, and complies with your terms of use.

By partnering with DigitalMinds BPO, you can be sure that your moderators will have the training and knowledge to adhere to your company’s specific content moderation policies. DigitalMinds BPO offers excellent customer care and client services.

 

How Moderators Can Make Your Community a Better Place

Maintaining a community or forum is a challenge online. Credibility and safety are an issue. But, certain brands have made it their mission to ensure the safety of their online communities and forums. Brand reputation, like trust and defensibility, is everything and often goes hand in hand with building a community online.

An internet community is an enormous responsibility especially if it has thousands of registered members. You’ll need to hire moderators who are excellent at communicating, listening, and then quickly and efficiently solving vexing customer problems.

A good community moderator service can help your online forum grow in value, while also keeping things safe and secure. By using moderating services, you can be sure that only authentic users can communicate and engage with other members.

Moderation help brands avoid negative feedback, inappropriate content, and harassment issues.

You can’t always control what your users say. But you can moderate posts so that valuable discussions and debates will flourish while abusive posts are quickly dealt with.

Why You Need Community Moderation?

Online communities and forums are often inundated with spam and malicious content, which can lead to a more unpleasant experience for the members of these communities. A moderation partner can help keep these problems in check and keep the community vibrant.

Digital Minds BPO is one of the leading moderation partners in the industry and has been employed by some of the Fortune 500 companies, and many other organizations.

What can Digital Minds BPO do for your business?

We provide customized and scalable moderation and community management services that help organizations prevent spam, online abuse, and malicious content from appearing on their sites.

Our team of highly trained moderators is available 24/7 to ensure your internet community is a safe place to express yourself.  Our team understands that you need to be able to trust that your online community is free from inappropriate or offensive content. From the moderation of comments on your blog to managing your online community or social network, we will work with you to develop a customized solution for your business.

  1. We will work with you to develop a set of guidelines and policies that meet your unique needs.
  2. Once those guidelines and policies are in place, we put them into action while monitoring your online social presence.
  3. We also ensure that your standards are upheld and that your rules are followed.

We ensure that your community is a safe and healthy place by enforcing your content policies, making sure your community members are respectful and engaging and providing insightful data to help you understand your community better.

 

Ready to grow your business?

Find out how much our outsourcing services cost. It usually takes only 1-2 days to receive your proposal.

Once signed, the recruitment of your team will begin immediately.

  • How Did You Find Us?
  • Google Search
  • Facebook
  • Twitter
  • LinkedIn
  • Customer Referral
  • Email
  • Newsletter / Blog
  • Others

Frequently Asked Questions

If you have any questions about our  services, contact us today or examine the following answers to the most frequently asked questions.

Q: How much does it cost to use your service?

Now that you have a better idea of what we can do for you, let’s talk about what it will cost you. We know that every business is different, so we offer flexible pricing. We’re confident that you’ll find our rates to be reasonable enough that you’ll have no problem putting our services to work for you.

If you are interested in using our community management services, you can request a quote from our website by filling out the form. To get a quote, you will need to provide us with details about your project, including the number of hours you need, the type of moderation you need, and the length of time you need the service.  We will then provide you with a quote and get back to you as quickly as possible.  We can discuss this further over the phone or through emails.

 

Q: What kinds of content does your team moderate?

The content that your team moderates often falls into one of four categories:

(1) Spam – You’ll need to block the unsolicited content that originates from users that don’t follow your rules.

(2) Stolen Content – This includes content that is copied from elsewhere, whether it’s text, images, videos, or audio.

(3) Adult Content – There are many types of adult content, from sexually explicit material to nudity, and it often violates your community guidelines or other policies.

(4) Toxicity – Toxicity is the presence of abusive words, phrases, or other comments that target an individual or cause harm to the larger community.

The truth is our team moderates all types of content, and we can play a proactive role in your community. We can help you identify types of content that are most likely to be problematic and help you address them before they happen.

 

Q: Will you sign a Non Disclosure Agreement?

Yes of course! The NDA is the first step in securing a long-term relationship with a client and that starts with trust. It ensures that your business and our relationship will be kept private and that everything operates smoothly and in a manner that is beneficial to both of us. A Non-Disclosure Agreement (NDA) is one of the best ways to ensure that our clients and their interests are protected.