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Business Process Outsourcing Blog

Infographic highlighting 5 benefits of social media customer service with tips for enhancement, featuring popular social media icons and a customer service representative.

Understanding the 5 Benefits of Social Media Customer Service and the Best Ways to Improve It

In this age of advanced technology and information, the emergence of social networking sites (SNS) helps business owners and individuals maintain an effective communication platform to generate leads from a potential customer base and to interact with their existing clients.… 

Why outsourcing to the philippines? top reasons why the philippines is a great outsourcing destination.

Why Outsource to the Philippines? Top Reasons Why The Philippines is an Excellent Outsourcing Destination

Good food, friendly citizens, rich culture and tradition, wonders of the world. Much has been said to describe the Philippines, and some people think the archipelago is just about natural spots and Instagram-worthy gastro-tourism. The country is slowly adapting to… 

What is a virtual assistant and what do they do? Find out how virtual assistants can help streamline your tasks and stay organized.

What is a Virtual Assistant and What do They Do? Revealing Their Roles and Essential Tasks

Have you ever wished for an extra pair of hands to tackle your to-do list? Enter the virtual assistant, a game-changer in the realm of administrative aid. Think of a virtual assistant as your very own support ninja, adept in the fine… 

6 outsourcing best practices to start a successful outsourcing project

6 Outsourcing Best Practices: Tips to Start a Successful Outsourcing Project in 2024

Many businesses are relying on the help of a third-party service provider to keep up with the changing business needs. Completing a complex and expensive project is always considered a huge milestone by every company. Establishing strong and fruitful outsourcing…