Naga City, Philippines – Digital Minds BPO has joined forces with Ateneo de Naga University, the top academic institution in the Bicol Region, for a work immersion program that prepares senior high school students for the corporate world. The program,…
Every day, we are exposed to various types of content with different purposes. Some are made to inform and sell products and services, while others are created to entertain. Regardless of the purpose, all content types should be properly monitored…
Much has been said to describe all the advantages that technological advancements and trends gave to different industries. Millions of businesses grow every year, thanks to the power of improved communication channels such as emails, social media, and instant messaging…
Working as a customer service representative will give you the opportunity to meet different types of customers, and this is even more common for call center agents. Since the purpose of call centers is to deliver a great customer experience,…
Business Process Outsourcing (BPO) is no longer a trend but a necessity for many businesses nowadays. The practice of outsourcing a wide range of services and functions has proven to be an effective way to reduce costs, improve efficiency, have…
Despite the financial challenges brought by the pandemic that affected hundreds and thousands of companies, the eCommerce sector remains strong and stable. The industry is enjoying a great boost in popularity and more and more businesses are starting to try…
Outsourcing services are done by companies to enhance productivity and conveniently achieve monthly, quarterly, and annual objectives without exhausting finances. Business owners consider outsourcing some important tasks in their daily operations to gain an advantage against competitors, and true enough,…
Technology has come a really long way and the emergence of different websites and apps dedicated to various topics and interests paved the way to superb user experiences and creative platforms to meet new friends and even potential partners. People’s…
When you are selling a product or a service, you are not just offering the tangible aspect of your brand, you are also selling experience. Social media platforms serve as a marketing heaven for sales and marketing professionals because they…
Providing quality customer service seems like a piece of cake for some of the most established and celebrated businesses in the world. With their brands being recognized for having the best products or services, to proven abilities in maintaining communication…