How Much Does it Cost to Outsource a Call Center?
Call center outsourcing is often more cost-effective compared to hiring in-house staff. The labor costs alone tend to be significantly less. However, outsourcing also brings…
Business Process Outsourcing Blog
Top 6 Reasons Why Companies Outsource (And Whether It’s A Good Idea)
More and more companies are turning to outsource in the current economic climate to help meet their bottom line. From manufacturing to IT to customer…
Back Office Outsourcing Pros and Cons
Back Office Outsourcing Pros and Cons Back-office functions often account for about half of an organization’s operational budget. These functions are also critical to the…
BOC has Partnered with Digital Minds BPO to Handle Customer Service
BOC has partnered with Digital Minds BPO Services, a business process outsourcing company located in Naga City to handle their customer service. They will be…
12 Ways To Improve Customer Service In Your Business
You’re reading this post because you’re probably looking for a few tips to improve customer service in your business. But you’re in luck because most…
What is Business Process Outsourcing (BPO)
What is Business Process Outsourcing? Business process outsourcing or BPO has been in existence since the 1990s. It primarily refers to the process of contracting…
How to Outsource to the Philippines – The Complete Guide
Businesses of all sizes and in almost every industry have discovered the advantages of outsourcing to the Philippines. The country offers lower operational and labor…