our outsourcing solution
Consumer expectations for quality customer experience continue to rise with little room for error. No matter what channels your customers are on, we’ll delight them with consistently delightful customer experiences.
Your customers rarely see your Back-Office ops, but what happens there impacts their happiness. At Digital Minds BPO, we don’t just perform your Back-Office processes, we’ll work tirelessly to improve them year after year.
- Virtual Assistance
- Data Entry
- Legal Assistance
- Logistics
- Content Moderation
- Accounting
- Bookkeeping
- HR/Recruitment
- Medical Billing
- Web Design and Development
- Real Estate Support
- Payroll Processing
We are a leading and well-established call center outsourcing company, providing a full spectrum of call center services such as outbound call center, inbound call center, offshore call center, offshore call center operation, BPO (Business Process Outsourcing), virtual call center and back office support services. When you outsource outbound contact center services to Digital Minds BPO, our team helps you increase your sales, follow-up your mails, test unknown markets, develop good customer relationships and make your business a success by cold calling.
- Telemarketing
- Collections
- Lead Generation
- Order Taking
- Appointment Setting
why outsource to us?
Cost Effective
You can save up to 70% or more on a traditional employee by outsourcing to us. No more employee insurance, benefits, workers compensation, taxes, holiday pay or sick pay, we take care of all that for you.
Highly Trained Staff
All of our staff members go through our rigorous training program to ensure they are ready to service your needs. The staff members that are assigned to you will be a specialist in their department and are highly skilled in their job category.
Highly Educated
We only hire college graduates from the top schools in the Philippines. The Philippines is one of the only Asian countries where English is an official language. All of our staff members are fluent in English, you can be assured you won’t have any communication problems when dealing with our company.
Ease of Use
We have special programs and software set in place to make it easy to manage your projects. We use the latest technology to ensure that productivity is kept high and that you get the most out of your offshore staff. This includes project management software, time tracking and communication tools. Send us your tasks and we will do the rest!
Facilities
We offer a relaxed, clean and professional environment for all our staff members. Unlike other outsourcing companies like odesk, elance or guru, where people work out of their homes, all of our staff members work from within our office in the philippines where we can manage their work and ensure maximum productivity.
Reliability
We take pride in delivering quality data and have programs set in place to ensure minimal errors on your projects. We have a weekly review to make sure our staff members are up to speed with your projects and are working at maximum capacity. We guarantee our work or your money back!
Growth
We are here to help you grow your business. By outsourcing your important tasks to us, we can help you cut labor costs and increase productivity. We are not here to simply input your data, we’re here to be your dedicated team while helping you grow your business to new heights!
Security
Most companies are hesitant to send data to odesk, guru or elance, because most of the workers on those sites are individuals and can do anything with your data at any time. We understand how important your data is and that is why we have programs set in place to ensure that your data is safe with us. If you decide you want your data deleted, we will gladly hand over the data to you an delete it from our systems. Security and peace of mind is what we can promise when you choose Digital Minds BPO.
Loyalty
For most companies loyalty can be a very important factor when choosing a business outsourcing partner in the Philippines. If you choose Digital Minds BPO, we will be loyal to your every business need. We also help increase loyalty on your behalf by offering our staff members higher than average wages and great working conditions. Once we assign a staff member to your company, that staff member will be assigned to you for the life of the account. This method ensures maximum productivity since the staff member will know your business.
Equipment
We only use state of the art quipment at our office. All of our computers are equipped with Intel Dual core processors (dual core, i3, i5, i7) and have a minimum of 4GB of ram. We understand how important technology is and we only want the best for our clients. We also have backup power supply and internet. We know that your business needs to operate and we are here 24/7.