Have Your Customers’ Orders Taken By Professionals

Order Taking Call Center Services

Our order taking call center is available 24/7/365 for your customers’ orders and inquiries. We provide dedicated agents who can quickly and professionally take your customer's calls and help them with placing their orders. Our call center agents are available to answer questions, place orders, and handle any other customer service needs your business may require.

Never Miss An Order Again

With our order taking call center, you can be assured that your customers’ calls will be answered promptly and professionally. We will take care of your customers’ orders from start to finish, allowing you to focus on other areas of your business.

You wouldn’t have to hire and train your own staff. You just need to provide us with the script you want your call center agent to follow, we will take care of the rest.

When you outsource your order taking call center services to us, the first thing we do is create a script that will lead to more sales. Our rates are much lower than most call centers in the industry, yet our quality is on par with call centers that charge double what we do.

Benefits of Using An Order Taking Call Center Service

There are many benefits to using an order-taking call center service. Some of these benefits include:

Increased Sales

Order taking call centers have a friendly, trained staff who are focused on each customer. This increased focus leads to an increase in order size of between 15-30%. In addition, because these call centers are more efficient than those that do not specialize in taking orders, businesses can see an increase in sales due to improved productivity.

Better Time Management

Our order-taking service helps companies better manage their time by handling all of the customer’s order-related needs. We take orders, track order data, and accept online ordering. This allows your company to focus on its core business and leave the order taking to experts.

Reduced Operational Cost

Hiring and training new agents can be expensive and time-consuming. Outsourcing to a call center service provider can help reduce the need for additional staff, as well as the associated costs of hiring and training.

Order taking call center services offer a number of benefits for businesses looking for better customer service at reduced costs. By outsourcing to a call center service provider, businesses can reduce the need for additional staff while gaining access to more advanced features at different pricing tiers. Additionally, many call centers allow agents to work more than 40 hours per week without any limits on working hours – giving businesses flexibility when it comes to meeting customer demand. This allows businesses to scale their operations as needed without having to worry about increasing expenses.

Expand Your Operating Hours

Offering your customers expanded hours can be a huge advantage in today’s competitive market. With 24/7 order entry services, you can provide customer care around the clock, without having to pay high hourly rates. Our team is available anytime, with no overtime charges. This means that you can focus on your core business operations and leave customer service to us.

With our service, businesses can reach customers who may be in different time zones, or even internationally. We also make it easier for companies to offer services that are typically reserved for in-person experiences, such as answering questions about products and services. And our order processing center services provide a way for retailers to stay in touch with shoppers without having to miss an opportunity.

Improved Customer Satisfaction

Digital Minds BPO is available 24/7 to answer customers’ questions. We know that customer satisfaction is key to the success of your business. That’s why we offer a more personal, friendly experience than other answering services. With Digital Minds BPO, you can be sure that all of your customer’s needs will be taken care of.

24/7 Inbound Call Center for Order Taking

When you work with Digital Minds BPO’s order management call center services, you can be sure that your customers will have a positive experience. Our team is focused on providing excellent customer service, and we are confident in our abilities to take and process orders accurately. We understand that your time is valuable, so we operate 24/7 phone ordering to ensure that your customers can always reach someone who can help them.

In addition to our around-the-clock availability, we also offer a number of customization options to make sure that our order taking service works seamlessly with your existing website or system. We can process orders in real-time without the hassle of exporting files or setting up transfers – this means less work for you and fewer opportunities for mistakes. Plus, we offer toll-free numbers and have 24/7 live agent solutions so that you always have someone available to help your customers.

Why Outsource Order Taking Services To Digital Minds BPO?

There are many reasons why businesses should outsource their order taking services to Digital Minds BPO. Our team of experienced professionals are well-trained and skilled in order taking and will provide your customers with the satisfaction they deserve. Additionally, our executives understand your products and business inside-out, so they can provide an efficient response to your customer’s queries.

Digital Minds BPO can achieve your desired customer service conduct and sales objectives. We have the ability to take on businesses of any size, from small to big. Our manning of the phone lines ensures that customers are never kept waiting. Our training process is designed to guarantee first-class service for our operators.

Experienced and Trained Order Taking Agents

We have a team of experienced professionals who are trained for order taking. The outsourced team working for your business will include skilled, highly trained individuals. We find the best candidates for the job, ensuring that your processes are completed accurately. Enjoy fewer errors and a more efficient process!

24/7 Order Taking Services

Our facilities are open 24/7, providing clients with around-the-clock access. Our team of experts is always on call and can help you with any task no matter what time of day it is. We make sure to always be on point and we will never let you down.

Affordable Rates & Flexible Pricing

We keep our rates and services streamlined to ensure you get maximum value for your money. We also offer flexible pricing plans based on your requirements. No matter what your budget, we can provide services tailored to meet your needs.

Dedicated Team Of Professionals

At Digital Minds BPO, we understand that different clients require different levels of attention and care. That's why we have a dedicated team for each project, ensuring that your tasks are handled with the utmost care and precision. With our years of experience in the industry, you can be confident that your project will be in good hands.

Highly Scalable Services

Digital Minds BPO has a scalable infrastructure based on the client’s requirements. We have the infrastructure to support hundreds of clients simultaneously. Our team is always ready to take on new clients and extend our services to them.

Fully Equipped Call Center Facilities

We provide our staff with a relaxing environment to complete their tasks. Instead of working from home, your order taking agents works in a state-of-the-art facility for maximum efficiency, resulting in better morale and job performance.

Data Security & Confidentiality

We comply with all data privacy regulations, to keep your data protected at all times. You can feel safe knowing that your data is being processed in a secure, protected environment. All our employees undergo thorough background checks and security checks to ensure that your data is secured.

Experienced Company

Digital Minds BPO has over 10 years of experience in the business process outsourcing industry. We have a team of skilled and experienced professionals who can handle your needs quickly and efficiently. We also have a proven track record of providing quality services that exceed our clients’ expectations.

Partner with Digital Minds BPO Today!

Digital Minds BPO is a leading provider of call center services and business process outsourcing in the Philippines. We offer a wide array of customer contact solutions, including order taking, lead generation, inbound call center services, ecommerce outsourcing, customer service, and collections.

We are the right partner for your business because we offer high quality services at affordable prices. Our team of highly skilled, professional agents can handle any type of order taking call center services you may require. Our services are flexible, scalable, and customizable to meet your unique needs.

Digital Minds BPO is committed to providing the best possible service for your business. We are also committed to protecting your customer data. We have a proven track record of delivering high quality contact center services and we are continuously improving our operations to ensure that we deliver the best possible service for your business.

So if you’re looking for quality service that will exceed your expectations, contact us today!

Let's Get Started! Get a FREE Quote.

Find out how much our outsourced order taking services cost. It usually takes only 1-2 days to receive your proposal.

Once signed, the recruitment of your team will begin immediately.

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