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Reduce Costs, Save Time, and Improve Customer Satisfaction with Logistic BPO Services

Logistics BPO Services to Streamline Your Business Processes

Digital Minds BPO helps you streamline your Logistics processes to reduce cost, increase efficiency and improve customer service. We provide global clients with high-quality, safe, and reliable Logistics BPO services. Now you can avail of logistics outsourcing services from a world-class outsourcing partner with over a decade of experience in the industry.

  • Proven track record of reducing our clients’ costs by up to 70 percent.
  • Specializes in end-to-end logistics outsourcing services.
  • Established for more than 12 years, backed by a team with extensive experience in the field.
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logistics bpo services

Why Logistics Companies Use BPO Services

BPO services are a great way for logistics service providers to outsource tasks that would normally be handled in-house. This can save a lot of time and money since these tasks would otherwise have to be done by employees at the company. Additionally, it allows the company to focus on its core business instead of spending time and energy managing these logistical details. By using BPO services, logistics service providers can rapidly scale its operations as needed.

Logistics Business Process Outsourcing Services and Solutions

Road Freight Logistics

At Digital Minds BPO, we have created two different types of freight logistics services, Core and Support. Both are designed to help improve your company's supply chain operations, while also bringing significant cost reductions. By working with us, you can be sure that your company will be able to take advantage of the latest technology and resources in order to create a lean and efficient freight logistics operation.

Ocean Shipping

We specialize in helping ocean shipping companies enhance their operations and give them a competitive edge. We do this by offering a broad rage of support and core logistics solutions that are tailored to each organization's specific needs. By working with us, you can focus on what you do best and leave the logistics to us.

Air Freight Logistics

We understand that your business's core operations are what keep the lights on and the wheels turning. That's why we've designed our air freight logistics outsourcing service offerings to take some of the weight off of your shoulders by providing efficient and complete freight document processing services. With us handling the nitty-gritty details, you and your team can focus on what you do best.

Railway Logistics

We understand that a well-run railway system requires a lot of efficient moving parts working together. That's why we offer comprehensive railway logistics BPO services, from core processes to support processes. We help our clients streamline their business operations and achieve significant cost savings.

Logistics BPO Services We Offer

We offer logistics BPO services that help businesses save time and money. Our team of experts can help you with everything from managing shipments and providing tracking information to providing inventory management and order fulfillment. We have a wide range of services that are perfect for any business size, and our customer service is second to none. Our outsourcing solutions include, but are not limited to:

Air Waybill Processing

Back-office bill processing for the air industry can be a real pain, but fortunately, we offer an affordable solution to all your back-office bill processing needs, big or small.

Invoice Processing

Having an effective team in place is critical to processing invoices quickly and efficiently. Without a team that is properly trained and equipped to handle the volume of invoices, the process can quickly become bogged down and fall behind. By having a streamlined and efficient team in place, you can ensure that all invoices are processed in a timely and accurate manner.

Emergency Hotlines & Dispatching Services

We are a 24x7x365 operation that takes care of your emergency hotline needs. Our Hotline & Dispatching experts deal with every interruption relating to your business operations, be it for tracking a shipment or getting connected to an emergency service provider in the case of an accident on the road.

Logistics Data Entry

We have a team of highly skilled data entry operators who specialize in logistics data entry. We offer precise, customized, and error-free solutions to our clients. Whether you need help with a one-time project or you're looking for someone to outsource your data entry needs on a regular basis, we're here to help.

Service Rate Inquiry

We offer a premium and complete range of services for logistics service providers to obtain transport rates and cost/mileage from carriers. Our services help your customers to get accurate, detailed, and specific information about your logistics costs in less time.

Tracking and Tracing Inquiry

We offer the most cost-effective customer-facing services to logistics service providers. Our team of professionals is available 24x7x365 to assist logistics service providers in tracking and tracing inquiries from different stakeholders like consignors, consignees, transporters, customers, and other stakeholders.

Freight Bill Auditing

We believe that logistics and supply chain management are an integral part of any business. It isn't a department, but the backbone of your business. With our Freight Bill Auditing Services, you can focus on your core competency and let us worry about auditing freight bills for you.

Freight Payment Processing

Freight payment processing is critical and involves a lot of attention to detail. It's important to ensure that all data related to freight bills is securely stored in the business database. To do this, employees need to work quickly and efficiently to ensure that all the data is entered on time.

Freight Booking Administration

We employ a team of experts who are proficient at handling different aspects of freight booking administration such as terminal operations, documentation management, clearance processing, etc. Our highly skilled and experienced team will ensure that your business runs smoothly by handling the booking requests from your customers on a 24/7 basis.

Freight Bill of Lading Services

Our solution allows logistics service providers to focus on their core competencies and manage their freight bill of lading process with ease. We provide our clients with the right staff, resources and expertise to handle freight bills of lading in an efficient manner.

Customer Support Services

Our staffs are trained and well-versed with the nuances of logistics, so they can accurately solve customer queries. With our services, you get a dedicated team of fully trained and certified agents working for you in 24x7 shifts. Through this channel, we help our clients build trust with their customers by providing the best customer support experience.

 Accounting and Bookkeeping Services

We're an outsourced accounting and bookkeeping service provider. Our clients are mostly startup logistics companies that don't have the resources to hire in-house accountants. They outsource their accounting needs to us and we handle them on a day-to-day basis. Our employees are highly trained and experienced with many years of experience in global accounting practices.

Benefits of Outsourcing for Logistics & Transportation Industry

A logistics BPO service can help businesses reduce operational costs by outsourcing the logistical portion of their operations. This allows businesses to focus on their core competencies and improve turnaround times by streamlining the delivery process. In addition, a logistics BPO service can provide superior customer service through 24/7 support and tracking capabilities.

  • Eliminate inefficiencies and paperwork and focus on core competencies
  • You can cut costs and increase profits by leveraging the expertise of a logistics BPO company
  • Optimize your operations, improve productivity, decrease costs and increase revenue
  • Increase profit margins and improve customer satisfaction by delivering an impressive customer experience
  • Get end-to-end solutions that are tailored to your specific needs and business processes
  • Get an experienced team of experts who have worked in the industry for years
  • Affordable and Competitive Pricing
  • Save money on staffing
  • Provide better customer service

A Reliable and Trusted BPO Company

Digital Minds BPO offers a wide range of business process outsourcing services to help companies improve their logistics operations while lowering costs.


Outsource your logistics functions to Digital Minds BPO Services for unparalleled expertise and accuracy. By outsourcing your logistics operations to us, you will be able to save time and money while ensuring the highest quality of service. 


As your logistics outsourcing partner, we are committed to providing you with the highest level of service and quality. We have a dedicated team that follows stringent processes to ensure your satisfaction. 

Skilled-Staff

Highly Trained & Experienced Staff

We have a team of experienced professionals who are experts in the logistics and shipping industry. The outsourced team working for your business will include skilled, highly trained individuals. We find the best candidates for the job, ensuring that your processes are completed accurately. Enjoy fewer errors and a more efficient process!
data-privacy-security

Data Security & Confidentiality

We comply with all data privacy regulations, to keep your data protected at all times. You can feel safe knowing that your data is being processed in a secure, protected environment. All our employees undergo thorough background checks and security checks to ensure that your data is secured.
State-Of-the-art-facilities

State of the Art Facilities with 24/7 Service

We provide our staff with a relaxing environment to complete their tasks. Instead of working from home, your outsourced logistics staff works in a state-of-the-art facility for maximum efficiency, resulting in better morale and job performance.
Cost-Effective-Services

Affordable and Competitive Rates

We keep our rates and services streamlined to ensure you get maximum value for your money. We also offer flexible pricing plans based on your requirements. No matter what your budget, we can provide services tailored to meet your needs.
Best-software-equipment

Latest Software and Equipment

We utilize the best software to deliver the results you need. Our staff uses the latest technologies and equipment to maintain greater productivity. This allows us to give you complete transparency and more insight into tracking your data-related tasks.
Trusted and Experienced

Industry Expertise

Digital Minds BPO has over 10 years of experience in the business process outsourcing and logistics industry. We have a team of skilled and experienced professionals who can handle your needs quickly and efficiently. We also have a proven track record of providing quality services that exceed our client's expectations.
High Accuracy

Consistent & Accurate Services

We believe in going the extra mile for our clients. We give you peace of mind by delivering original, high-quality work free from errors and inconsistencies. We take your project needs seriously and guarantee our work is performed with the utmost care, diligence, and professionalism.
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Dedicated Team

At Digital Minds BPO, we understand that different clients require different levels of attention and care. That's why we have a dedicated team for each project, ensuring that your tasks are handled with the utmost care and precision. With our years of experience in the logistics and shipping industry, you can be confident that your project will be in good hands.
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Outsource to Digital Minds BPO and save up to 75% compared to hiring locally.

Find out how much our Logistics BPO services cost. It usually takes only 1-2 days to receive your proposal.

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Logistics Outsourcing FAQs

If you have any questions about our logistics outsourcing services, contact us today or examine the following answers to the most frequently asked questions.

A logistics BPO service is a type of outsourcing that helps businesses with shipping and logistics needs by providing the necessary support to make sure their shipments are delivered on time, accurately, and at a low cost. This type of service can help companies save money on costs associated with transportation, shipping, warehousing, and fulfillment.

Outsourcing logistics BPO services can reduce the time and cost of shipping for your business. By partnering with a reliable logistics provider, you can have everything from warehousing to delivery handled by someone else. This will free up your team to focus on more important tasks, such as growth planning or marketing initiatives.
Furthermore, outsourcing can help you identify potential inefficiencies in your current system. If there are areas where you're spending too much money or taking too long to ship items, it's worth exploring options like outsourcing that could improve efficiency and cut business costs overall.
Outsourcing is a great way to increase efficiency and cut costs while still providing high-quality service levels for your customers.

When choosing a logistics outsourcing partner, you should consider the following factors:

  • Costs
  • Quality of Service
  • Timeframe
  • Flexibility
  • Team Size and Skillset
  • Experience

Our specialists can begin providing services to your business within the next two weeks. They will initially set up the software and other necessary equipment, then start handling your logistics business process outsourcing needs with ample time to learn about your specific way of doing things - all before you're ready to begin really seeing results!

In order to determine the cost of outsourcing, it is important to take into account a number of different factors. The most significant factor in determining the cost of outsourced work is how much time it takes for the work to be completed. The second significant factor is the type of work that needs to be outsourced. Outsourcing a task, such as bookkeeping or administrative tasks, can cost significantly less than outsourcing a task such as software development or marketing.

So the more detailed you can get regarding all these factors, the better information you will get. However, we can give you a general idea of the costs that may be involved here. At Digital Minds BPO the average cost of outsourcing for logistics and shipping processes will range between $5 -$10 per hour.

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