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July 2023

live chat best practices

17 Live Chat Best Practices You Need To Boost Customer Satisfaction & Engagement

Along with social media apps, live chats are also becoming more popular among business owners and customers nowadays. It is a fast, interactive, and fun way to reach out to current and potential customers through active messaging and continuing customer… 

Choosing the Right Customer Service Call Center

12 Things To Consider When Choosing The Right Customer Service Call Center For Your Business

The call center industry is undeniably one of the biggest and most in-demand industries nowadays. Providing well-paying jobs and opportunities with minimum educational and skills requirements, it is safe to say that the demand for call centers and call center…