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Get High Quality, 24/7 Moderation Services from an Expert Team

Content Moderation Outsourcing Services

Your website will be moderated and monitored 24/7 by a dedicated team of professionals.

Public perception means everything. If you want consumers to trust your products or services, you need to moderate the content on your websites, forums, and social media profiles. Use content moderation outsourcing to protect your brand while saving time and resources.

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Content Moderation Outsourcing

Expert Content Moderation Outsourcing Services

As you expand your operations, you may find that your existing content moderation procedures are no longer adequate. Instead of hiring and training new moderators, consider outsourcing.

Outsourcing content moderation offers a sustainable solution for scaling your operations or meeting your current moderation needs. You may save a considerable amount on labor compared to hiring in-house staff.

Before they can start moderating your content, newly hired moderators may need to complete training and learn more about your policies. Outsourcing saves you the hassle of dealing with the hiring process.

There are also multiple types of content moderation services to suit your needs. Our talented moderators are experienced in moderating:

  • Websites
  • Texts
  • Images
  • Videos
  • Social media content

Text moderation includes comments and forum posts. Our moderators can review them to check for words that may damage your reputation or offend users.

When allowing users to submit images or videos, it becomes more difficult for software and algorithms to detect violations of your policies. We can review images and videos to ensure that they comply with your standards.

Moderation service allows you to maintain online forums and social media accounts that align with your brand identity. Ensure that online platforms associated with your business are free of inappropriate content, such as those that contain violence, hate speech, or other offensive material.

Content Moderation Services

Choose a Content Moderation Company That You Can Trust

Digital Minds BPO is a top source for all types of business process outsourcing, including moderation services. The content moderation company that you choose should be able to train moderators to adhere to your specific policies. By working with us, you ensure that your content continues to match your brand’s identity.

Along with a dependable solution for your moderation needs, we offer the following advantages:

Convenient Integration

Our onboarding process is streamlined for your convenience. Due to our experience with business process outsourcing (BPO) services, we understand what it takes to integrate remote workers with your in-house operations. We make it easier to outsource moderation so you can get back to running your business.

State-of-the-Art Facilities

Digital Minds BPO is housed in a state-of-the-art building, giving our employees access to the environment and resources needed to excel. Comfortable working conditions and quality computer terminals ensure that we can deliver reliable service 24/7/365.

Cost-Effective Solutions

Our moderation team saves you time and money compared to hiring and training new workers. Businesses often save up to 72% when outsourcing to the Philippines, ensuring that you have a cost-effective option for increasing your moderation procedures.

24/7 Availability

Our facilities are open 24/7, providing clients with around-the-clock access to technical support and customer service issues. We can address any problems that arise to minimize any disruption to your normal operations.

Global Reach

We frequently partner with companies in North America, Europe, Australia, and other major markets. Our employees are adept at understanding regional and cultural preferences, which allows us to provide moderation service to businesses in any part of the world.

Talented Moderators

We only employ skilled workers, often with college degrees with respected universities in the region. Every moderator is thoroughly trained and has the experience needed to address your specific policies and guidelines.

Full Enforcement Of Guidelines

Full enforcement of client guidelines and standards, through our team of experts who will always be up to date with the latest guidelines and will accurately enforce them with no errors. No sub-quality or spam content is allowed to get published on your site.

Scalable Workforce

Our services are scalable. We have enough resources to accommodate the needs of large clients, and our pricing model is flexible so we can meet the needs of small and medium-sized clients as well.

Data Privacy and Security

We comply with all data privacy regulations, to keep your data protected at all times. You can feel safe knowing that your data is being processed in a secure, protected environment. All our employees undergo thorough background checks and security checks to ensure that your data is secured.

Experienced Company

We work with a number of Fortune 500 companies and have extensive experience in content moderation. We adhere to a high level of quality control and quality assurance, with a focus on quality.

Content Moderation Use Cases

We offer moderation services for many different types of content, including chat, email, forums, and social media. We also offer moderation services for various industries such as telecommunication, retail, business services, medicine, travel, and more. In addition, we are available 24/7 to handle your requests.

Our services include but are not limited to the following:

Video Moderation

We provide video content moderation services that help ensure brand protection, product safety, and regulatory compliance. We can perform screening for offensive or inappropriate content in videos for both live streaming and stock footage.

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Image Moderation

Our Image Moderation Services help you to effectively screen, review and approve all images on your website or social media. We screen for offensive or inappropriate content like nudity, racism, violence, etc. in images uploaded by anyone anywhere on the internet.

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Text & Chat Moderation

We provide text moderation services that help ensure brand protection, product safety, and regulatory compliance. We can perform screening for offensive or inappropriate user-generated content like comments, reviews, and messages. Our team will check for profanities, insults, and other offensive words in any type of text that you need.

Social Media Moderation

We moderate user-generated content for different social media platforms such as Facebook, Twitter, Instagram, and many more. We will review your social media accounts and provide solutions to eliminate inappropriate content, hateful speech, and fake news; as well as increase engagement.

Dating Site Moderation

We've helped some of the world's most popular dating sites in several countries remove fake profiles, photos, and scams from their databases and provided a more secure platform for real users to find love online. Our moderators are trained professionals and work in a secured environment from our own offices.

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Community and Forum Moderation

We have a dedicated team of experienced moderators that will keep your community members and forum users in check. Whether you are looking for help with stopping spam, removing offensive content, or monitoring illegal activity, we've got you covered!

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User Generated Content Moderation

Website Moderation Services

Gaming Sites & Apps

Marketplace & Ecommerce Sites

Publishing Industry Moderation

Children's Website Moderation

Scale Content Moderation, Without the Headache

Your website will be moderated and monitored 24/7 by a dedicated team of professionals.

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Outsource Content Moderation to Digital Minds BPO

When you have a large number of users, members, and other digital assets to regulate, the task can seem overwhelming. Digital Minds BPO is one of the leading outsourced content moderation companies. We specialize in moderating comments, social media posts, messages, profiles, and other forms of digital expression. This ensures that you have the tools you need to eliminate abuse and keep your company running smoothly! 

Content moderation is a highly specialized process. It requires human intelligence and experience to review content for compliance with guidelines and reporting requirements. At Digital Minds BPO, we are committed to providing our clients with the highest quality content moderation services. Our team of experienced moderators has reviewed thousands of documents, images, and live chat transcripts, and we have the training to make sure that your content is reviewed efficiently and effectively. Rest assured that your content will be protected from any inappropriate material while users enjoy a positive user experience. Don’t trust your content to an untrained team – trust Digital Minds BPO for your content moderation needs!

To learn more about our services and rates, please reach out to us for a free consultation!

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Hire Dedicated Content Moderators and save up to 75% compared to hiring locally.

Find out how much our outsourced content moderation services costs. It usually takes only 1-2 days to receive your proposal.

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Frequently Asked Questions

Please contact us with any questions that you have about content moderation services or find your answer in the following frequently asked questions.

What Is Content Moderation?

It is the process of monitoring user-submitted content to ensure that it meets the requirements of predetermined guidelines and policies. User generated content may include any online content that is visible to others on:

  • Company websites
  • Comment sections on blog posts
  • Social media platforms
  • Online forums
  • Online communities
  • Any other online platform

 

A moderator is responsible for reviewing user-submitted content. They compare it to the guidelines and policies outlined by the company. If it is found to be harmful or spam content, it is removed or flagged for additional review.

Why Is Content Moderation Important?

It is essential because it offers many benefits for businesses that want to maintain a positive brand image and user experience. It allows you to give users a safe space to share their feedback or thoughts. It also helps you distance yourself from negative user content that violates your policies or goes against your brand.

What are the different types of content moderation services?

There are different types of  moderation services, which can be broadly categorized into the following three categories:

  1. Pre-moderation: This is the process of screening content before they are made available to the public.
  2. Live moderation: This is the process of moderating content as they are being uploaded in real-time.
  3. Post-moderation: This is the process of moderating content after they have been made available to the public.

Why Outsource Content Moderation?

Outsourced content moderation solutions are useful for a wide range of situations, such as:

  • Launching a new platform that accepts user submissions
  • Expanding the size of your online community
  • Dealing with an increase in user-submitted content
  • Maintaining a positive public image
  • Keeping your social media channel free from negative content
  • Maintaining several Facebook pages and groups
  • Maintaining your Youtube channel free from hateful comments and spam

 

Outsourcing also provides several general advantages. When you outsource almost any task, you save time and money.

How Can A Content Moderation Team Protect My Brand Reputation?

Negative content can harm your brand’s reputation. Failing to remove content that is considered harmful, hurtful, or defamatory may lead consumers to assume that you support or approve it.

Content Moderation companies protect your brand by catching content before it becomes publicly available or has the chance to harm your reputation. Our moderators are trained to deal with inappropriate content quickly to shield your business from any negativity.

Dependable Content Moderation Services in the Philippines

Digital Minds BPO Outsourcing Philippines has experience providing clients in the USA, Canada, Australia, Europe, and locations around the world with quality outsourcing solutions. For more than a decade, we have helped businesses across all industries simplify their business operations. Our content moderators are ready to start moderating your content.

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Additional Resources

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