When you are selling a product or a service, you are not just offering the tangible aspect of your brand, you are also selling experience. Social media platforms serve as a marketing heaven for sales and marketing professionals because they…
Providing quality customer service seems like a piece of cake for some of the most established and celebrated businesses in the world. With their brands being recognized for having the best products or services, to proven abilities in maintaining communication…
Call center companies, just like other businesses, strive to climb to the top of the industry. To achieve high trust ratings and recommendations from clients, partner corporations, and agencies, call center companies adopt a specific set of practices to improve…
Branding sounds simple. When you ask people about branding, you might receive straightforward answers focusing on visual elements such as logos and catchphrases. Truth is, there’s more to this term than text and Pantone. Branding represents a company’s entirety. It’s…