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Mobile game retention benchmarks are the fastest way to tell whether a player base is healthy or quietly draining before the next update ships. Digital Minds BPO, a Philippine-based business process outsourcing company with more than 15 years of experience…
Customer service in the gaming industry has never mattered more. According to Statista, the global gaming market generated $455 billion in revenue in 2024 and is on track to surpass $520 billion by 2025. With that kind of scale, a…
The gaming industry has significantly evolved in the last decades. Gamers are now enjoying more modernized platforms, enhanced availability of games worldwide, and better player experience. But when it comes to support, is the gaming industry catching up with other…
