What does Back Office mean?
Definition and Meaning
Back Office is the term used to describe that part of a company that is behind the scenes, where financial, administrative, and other such non-customer facing functions are carried out. This term is used across many industries and is NOT specific to the insurance industry, but because of the traditionally high demand for this type of coverage, the term is very common in the insurance industry. Back office operations are the support departments of a company, so they deal with personnel, finance, accounting, IT, and other processes. They also deal with legal matters, ethics, and compliance.