10 Golden Rules of Customer Service to Keep Customers Delighted
Providing quality customer service seems like a piece of cake for some of the most
Outsource to the Philippines and take advantage of our dedicated team of Filipino Experts. We’ll take care of all the back-end office facilities, IT, recruitment to HR and payroll too. You just focus on managing your top talents effectively.
Save yourself from the headaches of hiring and managing employees. Focus on what you do best - running your business and empowering your team.
Digital Minds BPO was founded in 2010 to provide businesses with reliable and affordable outsourcing solutions. We help businesses everywhere cut costs and compete more effectively.
We specialize in Business Process Outsourcing and have expanded our operations to service small, medium and large enterprises, as well as startups. With Digital Minds, you can be confident that your outsourcing needs are being attended to.
At Digital Minds BPO, we know that businesses need to be able to focus on their core competencies in order to be successful. That's why we offer a wide range of business process outsourcing (BPO) services that can take care of virtually any non-core task imaginable.
We understand that every business is different, and we will work with you to make sure that your outsourcing solution is the perfect fit for your company. We're here to help you save time and money by handling all the tedious and time-consuming tasks that come with running a business. Let us take care of the grunt work, so you can focus on what's important - growing your business!
When it comes to outsourcing, Filipino workers consistently rank among the most talented and reliable anywhere. Because we have access to the cream of the crop, Digital Minds can deliver an even higher level of BPO service, regardless of the particulars.
Partnering with Digital Minds means having access to top talent of every conceivable kind. When you choose Digital Minds to outsource in the Philippines, our teams are skilled in areas like the following:
These are just a few of the ways Digital Minds helps clients worldwide cut costs while becoming more competitive. Contact us now to learn about our many other proven BPO options.
As the leading Philippines outsource solutions provider, we have unparalleled amounts of experience with assembling and managing top-quality call center teams. Some types of outsourced call center services we most often handle are:
There are many other ways to cost-effectively outsource call center responsibilities to our Philippines-based teams. Choose Digital Minds and you can be sure of saving money without sacrificing a thing.
Digital Minds BPO Philippines' clients always benefit from our best-in-class:
The number-one reason why companies today look into Philippines outsourcing is the drive to cut costs. We deliver more for every dollar than any competitor, as our many glowing testimonials make clear. Whether you use our call center services or other selections from our extensive BPO services, you can count on keeping costs low.
We vet, recruit, and train only the most talented professionals. Our ironclad guarantee ensures that the offshore teams we build for you will excel in every possible respect. As one of the most respected and successful BPO companies in the Philippines, we have access to a higher level of talent than the competition.
Outsourcing sometimes proves more complicated than hoped, but we’ve seen it all and know how to respond. Our experience in the outsourcing industry allows us to routinely overcome challenges that hold other companies back. Choose Digital Minds BPO Services for your next project, and we’ll take care of the details.
Some BPO outsourcing companies try to force clients into molds that neglect their unique needs and goals. We carefully tailor every team and process to the requirements at hand, making offshoring to the Philippines simple but uncompromising. We’re passionate about helping our customers succeed, not just racking up revenues of our own.
Our Philippines outsourcing services are the best in the business, bar none. We are just as ready to handle any other kind of project in the BPO industry. When it comes to BPO Philippines teams are rightly regarded as some of the best anywhere. Let us show you just how versatile our own talented team members are.
For reasons like these and others, Digital Minds BPO Services consistently produces results that exceed our clients’ expectations. Feel free to contact us now to talk about your next call center outsourcing project or other BPO goal. Otherwise, read on to learn more about how we can help.
Many companies worldwide have moved call center operations overseas, but not always without problems. We take pride in making it easier than ever before to successfully outsource the full range of business-critical BPO center activities.
Our goal is to grow your business and take it to the next level
Choosing to outsource can sometimes feel like a mercenary step. On the other side of the coin, quite a few offshoring companies worldwide seem to care about little beyond short-term gains. At Digital Minds, we focus on building relationships that last and keep delivering. Whether you need help with bookkeeping or want to outsource customer service, your remote staff in the Philippines provided by Digital Minds is ready to impress you in every possible respect.
When you choose Digital Minds, you will not only see your costs drop sharply, you’ll also be astounded by the quality and reliability of our services. Contact us to learn what a difference offshoring can make for your business.
We've been so happy with our decision to work with Digital Minds as our outsourcing solutions provider. They have been the perfect offshore outsourcing partner for us not just because of the cost savings but because of the quality of the Filipino Workers they have provided us. It was a great experience working with them and we would like to continue our ongoing relationship with them.
The Philippines is a well-known outsourcing destination because of its skilled bpo workers but despite that, it was not easy finding a reliable outsourcing Philippines firm for first-timers like us. The team at Digital Minds BPO not only made it easy but they made it a great experience for us. Their team has integrated so well that it feels like we have them physically in the office. It was beyond expectation to think that their time zone is totally opposite from ours. At first, I didn't believe that a virtual team would work well I was proven wrong.
You will never go wrong with them! We had a bad experience with an outsourced staff prior to them and this gave us a negative impression with the bpo industry. We were really reluctant and took us 5 months before we sign with them. Of course, we did some research and background checks first. 4 years later we are still working with them! It was the best decision we ever did in our business. We would not be able to expand and grow to where we are if not because of their team.
Find out how much our BPO Outsourcing services cost. It usually takes only 1-2 days to receive your proposal.
Once signed, the recruitment of your team will begin immediately.
The Philippines is quickly emerging as a top outsourcing destination, with a pool of over 700 outsourcing companies employing more than 1.2 million people. The industry is generating more than $22 billion per year, and it’s growing by more than 12 percent annually. It has a competitive edge over other outsourcing destinations because of its strategic location in Asia, its highly skilled workforce, low-cost labor, and high-quality infrastructure.
Ten years ago, many outsourcing companies set up shop in the Philippines, lured by the prospect of hiring employees at low wages. Today, the country is a global leader in business process outsourcing (BPO), generating revenues of billions of US Dollars every year. There's no reason why you shouldn't take advantage of these same opportunities to outsource your work.
We’ve talked to our clients from all over the world that have outsourced to the Philippines, and here’s what they had to say: “I decided to outsource to the Philippines because of the comparatively low costs, streamlined process, and their dedication to detail. Sure, I could have gone to India and saved even more money, but the Philippines has so much more to offer than just low costs. I was actually inspired by the Philippines’ culture, the amazing people, and the fact that Filipinos are well adapted to western culture.”
Keep up to date on the latest BPO news, industry trends, products and services from Digital Minds BPO. Read our latest post today.
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