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Business Process Outsourcing Blog

what is 24 7 customer support

What is 24/7 Customer Support? Dig Deeper in its Definition and Benefits to Businesses

The quality of customer experience that a business provides to its customer base determines its success or failure. Companies must adopt a holistic approach to ensure faster service and support in order to meet customer expectations and maintain a positive… 

Outsource Shopify Customer Service

Unleash Your Competitive Edge: Why Outsourcing Shopify Customer Service Is Essential

Happy customers make successful companies, and in the eCommerce industry, a positive customer experience is the key to having the biggest advantage against competitors. In retail, customers consider a number of factors to determine if a company is doing well…